case study

Transforming HR and Payroll operations in the hospitality sector for HMSHost International

HMSHost International has been through an HR transformation over the years which required a comprehensive solution and partnership with ADP®.

ADP has been an essential part of our business, moving us towards efficiency and success. We’ve found a trusted partner in them, and their commitment to our needs has been truly exceptional.

Logo HMSHost

Kimberly DeMello, Senior Vice President, HR EMEA at Avolta
HMSHost

Challenges:

Over the years HMSHost faced many HR challenges with ‘systems’ at the heart of many of them. The biggest would be the implementation of the end-to-end enterprise solution, COVID-19 impact on the business, and the recent contract negotiations.
The first challenge HMSHost faced when partnering with ADP was the implementation of the end-to-end enterprise system, the second challenge was the impact of COVID-19 on the business.

How ADP helped:

The partnership with ADP brought about significant, measurable results for HMSHost’s HR and Payroll processes, including:

  • Time Management: Streamlined processes led to substantial time savings.
  • Cost Efficiency: Consolidated practices improved cost efficiency.
  • Efficient Staff Training: The solution simplified staff training.
  • Data Quality: Improved data quality enhanced reporting accuracy.
  • Compliance and Security: ADP’s commitment to compliance and security gave HMSHost peace of mind, reducing the risk of costly errors.

Learn more about ADP® Global Payroll.

Related resources

guidebook

Growing pains: The HR challenges of international expansion

analyst report

Everest Group Multi-Process HRO Services 2019 Report